Frequently asked questions
Clear answers to the most common questions about bullion, pricing, and storage.
How is the gold price calculated?
We start with the live global spot price per troy ounce, convert it to grams using the current FX rate, then add a transparent spread that covers handling, logistics, and market risk. All components are disclosed before any trade is executed.
Can I sell back the gold I bought from you?
Yes. We buy back bullion and jewelry purchased from Sbaek at prevailing market prices once the items are inspected and verified against their original specifications.
Are there taxes on bullion?
Tax treatment depends on local regulations. We comply with all applicable VAT and duty requirements and itemize any taxes or fees on your invoice. Please consult your tax adviser for personalized guidance.
How do you verify purity?
We rely on certified assay devices, laboratory testing when required, and inspection of mint hallmarks. Every lot is logged with serial numbers, weights, and fineness for full traceability.
What KYC documents are needed?
We follow robust Know Your Customer (KYC) and AML procedures. Typically we require a valid ID or corporate registration, proof of address, and any additional documents mandated by regulators for larger transactions.